Shipping & delivery.

We deliver to [confirm pin code coverage] across India. Enter your pin code at checkout to check that we reach you. We do not ship outside India.

• We dispatch within [X] working days of your order.
• Delivery usually takes [X to Y] working days after dispatch, depending on where you are.
• Remote pin codes can take longer. Checkout shows an estimate for yours.

A subscription ships 60 sachets every 2 months. Your first delivery ships as soon as your order is confirmed. Each later delivery ships about [X] days before you are due to run out, so there is no gap. We remind you [X] days before each dispatch. [Confirm timing.]

Cash on delivery is available on one-time orders. It is not available on subscriptions. [Confirm any order value limit or COD fee.]

When your order ships, we send a tracking link by [email, SMS or WhatsApp]. You can also ask us for an update through the Contact page.

The courier will try to deliver [X] times. If delivery fails, the parcel comes back to us and we will contact you to send it again. [Confirm whether re-shipping is free.]

• Check the parcel when it arrives. If it is damaged, opened, or you received the wrong item, tell us within [48 hours] of delivery.
• Send your order number and a photo of the parcel and the product through the Contact page.
• We will send a replacement or refund you in full. See the Cancellation & Refunds policy.

Weather, strikes and courier disruption can delay a delivery. We will tell you if your order is affected and how long we expect the delay to be.